Terms of Service

Welcome to QANTUM (the "Service"), an AI-powered quality assurance and test generation platform operated by QANTUM ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our Service, including our website at qantum.one, API, and related services.

By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to both you individually and the organization.

If you do not agree to these Terms, you may not access or use the Service.

To use the Service, you must create an Account by providing accurate, complete, and current information. You agree to:

• Be at least 16 years of age or the age of majority in your jurisdiction, whichever is greater
• Provide truthful and accurate registration information
• Maintain the security of your password and authentication credentials
• Accept responsibility for all activities that occur under your Account
• Notify us immediately of any unauthorized access or security breach
• Maintain one Account per individual; duplicate accounts may be suspended

We reserve the right to suspend or terminate Accounts that violate these Terms or are inactive for extended periods.

QANTUM provides AI-powered quality assurance capabilities, including but not limited to:

• AI-generated test case suggestions based on code analysis
• Automated codebase analysis and risk detection
• Test coverage mapping and visualization (testing pyramid analysis)
• Quality metrics dashboards and reporting
• Integration with version control systems (GitHub, GitLab)
• Test generation pipeline automation
• Code change impact analysis

The Service uses artificial intelligence and machine learning models to analyze your code and generate test recommendations. While we strive for accuracy, AI-generated suggestions are advisory in nature and should be reviewed by qualified engineers before implementation.

We may update, modify, or discontinue features of the Service with reasonable notice. We will use commercially reasonable efforts to maintain backward compatibility for API integrations.

Plans and Pricing: The Service is offered under various subscription plans with different features and usage limits. Current pricing is available at qantum.one. We reserve the right to change pricing with 30 days' notice to existing subscribers.

Payment Processing: Payments are processed securely through Stripe. By providing payment information, you authorize us to charge your payment method for all fees due. You are responsible for providing accurate billing information and updating it as needed.

Billing Cycles: Subscriptions are billed in advance on a monthly or annual basis, depending on your selected plan. Your subscription will automatically renew at the end of each billing period unless you cancel.

Cancellation: You may cancel your subscription at any time through your Account settings. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until that date. We do not provide refunds for partial billing periods except as stated below.

Refund Policy: For annual subscriptions, you may request a pro-rated refund within 14 days of the initial charge or renewal charge. Refunds are calculated based on the unused portion of your subscription period. Monthly subscriptions are non-refundable except in cases of Service unavailability exceeding our SLA commitments.

Failed Payments: If payment fails, we will attempt to contact you and retry charging your payment method. Continued payment failure may result in suspension or termination of your Account.

The Service, including all software, AI models, algorithms, user interfaces, documentation, branding, and other materials provided by QANTUM, is protected by copyright, trademark, and other intellectual property laws. QANTUM retains all right, title, and interest in the Service.

Your subscription grants you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes. You may not:

• Reverse engineer, decompile, or disassemble the Service or AI models
• Remove or modify any proprietary notices or labels
• Use the Service to develop competing products or services
• Sublicense, resell, or distribute access to the Service

"QANTUM" and associated logos are trademarks of QANTUM. You may not use our trademarks without prior written permission, except as necessary to identify that you are using the Service.

You agree to use the Service only for lawful purposes and in compliance with these Terms. You will not:

• Use the Service to violate any applicable laws, regulations, or third-party rights
• Upload or submit malicious code, viruses, or harmful software
• Attempt to gain unauthorized access to the Service, other users' accounts, or systems
• Use the Service to develop competing AI models or services
• Scrape, harvest, or collect data from the Service using automated means
• Overload or interfere with the proper functioning of the Service
• Share your Account credentials with unauthorized individuals
• Use the Service to process data you do not have rights to analyze
• Resell or sublicense access to the Service without authorization
• Submit false or misleading information

We reserve the right to investigate suspected violations and take appropriate action, including suspension or termination of your Account.

If your subscription includes API access, you may use the QANTUM API subject to the following terms:

• API rate limits apply based on your subscription plan
• API keys are confidential and must not be shared or exposed publicly
• You are responsible for securing your API keys and monitoring their usage
• Abuse or excessive usage may result in rate limiting or suspension
• We may modify API endpoints with reasonable notice and backward compatibility efforts
• API availability is subject to the same SLA as the web-based Service

If you require higher rate limits or dedicated API resources, please contact us to discuss enterprise plans.

Uptime Commitment: For paid subscription plans, we target 99.9% uptime on a monthly basis, excluding scheduled maintenance. This Service Level Agreement (SLA) applies to the core Service functionality but does not cover third-party integrations or services beyond our control.

Scheduled Maintenance: We will provide at least 48 hours' notice for planned maintenance that may affect Service availability. Emergency maintenance may be performed with shorter notice when necessary for security or stability.

No Guarantee of Uninterrupted Service: While we strive for high availability, we do not guarantee that the Service will be uninterrupted, error-free, or completely secure. The Service is provided on an "as available" basis.

Support Channels: Support is available via email at support@qantum.one. Response times vary by subscription plan. Enterprise plans include priority support and dedicated account management.

Service Provided "As Is": The Service, including all AI-generated test suggestions and analysis results, is provided "as is" and "as available" without warranties of any kind, either express or implied. QANTUM does not warrant that the Service will meet your requirements, be error-free, or that AI-generated suggestions will identify all bugs or quality issues.

AI-Generated Content Advisory: Test recommendations generated by our AI models are suggestions based on code analysis and should be reviewed by qualified engineers before implementation. QANTUM is not responsible for bugs, defects, or issues in production systems that result from reliance on AI-generated suggestions.

Limitation of Liability: To the maximum extent permitted by law, QANTUM's total liability to you for all claims arising out of or related to the Service, whether in contract, tort, or otherwise, is limited to the amount you paid us in the 12 months preceding the claim.

Exclusion of Consequential Damages: QANTUM will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data loss, business interruption, or reputational harm, even if we have been advised of the possibility of such damages.

Exceptions: The above limitations do not apply to liability for gross negligence, willful misconduct, fraud, or violation of intellectual property rights, to the extent such limitations are prohibited by applicable law.

Your Indemnification Obligations: You agree to indemnify, defend, and hold harmless QANTUM and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property or privacy rights
• Your Customer Data or any claims that it infringes third-party rights

Our Indemnification Obligations: QANTUM will defend you against claims that the Service, when used in accordance with these Terms, infringes a third party's intellectual property rights, and will pay damages finally awarded against you or agreed in settlement. This obligation does not apply if the claim arises from your Customer Data or your unauthorized modification of the Service.

Termination by You: You may terminate these Terms and close your Account at any time by canceling your subscription through your Account settings or by contacting support@qantum.one. Termination takes effect at the end of your current billing period.

Termination by Us: We may suspend or terminate your Account immediately if you breach these Terms, fail to pay fees, or engage in prohibited conduct. For non-material breaches, we will provide 30 days' notice and opportunity to cure when feasible.

Effect of Termination: Upon termination:

• Your access to the Service will cease
• You will be able to export your data for 30 days after termination
• We will delete your Customer Data within 90 days unless legally required to retain it
• You remain responsible for any outstanding fees
• Provisions regarding intellectual property, confidentiality, indemnification, and limitation of liability survive termination

Data Export: You may request a data export of your Customer Data at any time through your Account settings. We provide data exports for 30 days following termination.

Our collection, use, and protection of your personal information is governed by our Privacy Policy, available at qantum.one/privacy. By using the Service, you consent to our data practices as described in the Privacy Policy.

GDPR and Data Protection: For users subject to the EU General Data Protection Regulation (GDPR) or similar data protection laws, we act as a data processor with respect to your Customer Data. A Data Processing Agreement (DPA) is available upon request for enterprise customers.

Data Location: Your Customer Data is processed and stored in secure data centers. We may transfer data internationally as necessary to provide the Service, subject to appropriate safeguards.

The Service integrates with third-party services including GitHub, GitLab, Google, and others. Your use of these integrations is subject to the third party's own terms of service and privacy policies. QANTUM is not responsible for third-party services or any issues arising from their use.

When you authorize QANTUM to access third-party services on your behalf, you grant us permission to access only the data and permissions necessary to provide the Service. You may revoke these permissions at any time through the third-party service's settings.

We are not liable for any changes, interruptions, or discontinuation of third-party services that may affect the Service's functionality.

We may modify these Terms from time to time to reflect changes in the Service, legal requirements, or business practices. Material changes will be communicated to you via email or a prominent notice in the Service at least 30 days before they take effect.

Your continued use of the Service after the effective date of modified Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you may terminate your Account as provided in Section 13.

Non-material changes (e.g., clarifications, formatting, or corrections) may be made without notice.

Governing Law: These Terms are governed by and construed in accordance with the laws of Ukraine, without regard to its conflict of law provisions.

Dispute Resolution: In the event of any dispute arising out of or relating to these Terms or the Service, the parties agree to first attempt to resolve the dispute through good faith negotiation for a period of 30 days.

If negotiation does not resolve the dispute, either party may pursue binding arbitration in accordance with the rules of the Ukrainian Chamber of Commerce and Industry. The arbitration will be conducted in English and the seat of arbitration will be Kyiv, Ukraine.

Exceptions: Either party may seek injunctive or equitable relief in court to protect intellectual property rights or confidential information without first pursuing arbitration.

Severability: If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

Assignment: You may not assign or transfer these Terms or your Account without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

If you have any questions, concerns, or feedback regarding these Terms or the Service, please contact us: